One of my dry cleaning facilities had a decline in production for many weeks. According to my employees, this was due to the steam boiler failing occasionally — boiler operation is critical to the process. The loss in productivity didn’t add up. I decided to install Sitrep SBMS to notify me when the boiler failed. The next business day, I started receiving texts right to my cell phone from the boiler. The frequency of boiler failures and under-reporting from employees became clear. We contacted our service company to repair the boiler. It was good to know what was actually occurring. The price of the monitor is not much compared to the loss of productivity over the many weeks this has been occurring. The service tech mentioned that constantly resetting an alarm can eventually cause the controller to fail or other components that would be costly to replace. With the ability to program unique alert texts, one text can go to my repair company alerting them to a problem as soon as it occurs and instructing them to come to the site on the next business day to repair. Very easy and one less thing I have to think about.

We’ve been using the SITREP monitor for about a year now in three of our buildings. We’ve had two incidents of boiler failures and the superintendent was immediately notified by SITREP. He Then contacted the service company and the repair was complete just as the first tenant complaint came in. Previously my phone would be ringing off the hook with tenant complaints before the service tech was even called. We are installing SITREP in all of our buildings.